Turn happy customers into your best marketing channel.
Every customer gets a shareable referral code. When a new customer books with it, they get a discount at checkout, and the customer who referred them earns a reward, issued only after the class they referred has actually happened.
Best for: businesses that grow by word of mouth and want to reward it automatically, without spreadsheets, manual discounts, or chasing payouts.
Word of mouth you can actually run.
Your customers already tell friends about your classes. The hard part is rewarding it: knowing who referred whom, making sure the referral was real, and getting the reward into the right hands without it turning into a discount free-for-all.
Referrals close that loop. The new customer gets a discount when they book with a code, and the referrer earns a reward gift card only after the referred class is completed, so the reward always reflects a genuine, non-refunded booking. Both sides are independently configurable, and the whole program is off until you turn it on.
Referral
FRIEND-7QK2Rewards for both sides, with guardrails.
- Reward both sides. A discount for the new customer and a reward for the referrer, each turned on and tuned independently.
- Fixed or percentage. Set the referrer reward and the referee discount as a flat amount or a percentage, whichever fits your margins.
- Paid only after the class happens. The referrer reward is issued after the referred customer's first paid booking is completed, so refunds and no-shows never cost you a payout.
- New customers only. A code only counts when the person using it has never booked before, which keeps the program pointed at real new business.
- A code for every customer. Each customer gets a unique shareable code automatically, surfaced in their portal and booking confirmation emails.
- A referral field at checkout. New customers enter a code in a dedicated referral field, separate from any "how did you hear about us?" box.
- Rewards as gift cards. The referrer reward lands as a gift card balance, ready to redeem on a future booking at the same checkout.
- Off by default, fully in your control. The program stays off until you enable it, and you set both reward shapes whenever you are ready.
From a shared code to a reward.
Share a code
Every customer has a unique referral code in their portal and confirmation emails, ready to pass to a friend.
A friend books
A new customer enters the code at checkout and the referee discount applies to their order automatically.
The class happens
The referral only qualifies once the referred customer's first paid booking is completed, confirming a genuine conversion.
The referrer earns a reward
A reward gift card is issued to the referrer, ready to redeem on their next booking. No clawbacks, no manual payouts.
Start with one side, add the other later.
Turn on just the referee discount to lower the barrier for new customers, or just the referrer reward to thank your regulars. Rewards arrive as gift cards redeemable alongside promo codes, and every conversion shows up in your reports.
Related features
Start rewarding the customers who bring you more.
Start taking bookings in minutes. Switch on referrals whenever you are ready and let your best customers grow your classes.
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