Your regulars already talk about you. Thank them for it.
Every customer gets their own link to share. When a friend books through it, their discount is already applied, and the customer who sent them earns a reward once that class has actually happened.
Best for: businesses that grow by word of mouth and want to reward it without tracking who sent whom in a spreadsheet.
Word of mouth you can actually run.
Your customers already tell friends about your classes. The hard part is thanking them for it: knowing who sent whom, making sure the friend really booked, and not ending up with a discount anyone can use.
With referrals on, the friend gets a discount when they book through the link. The customer who sent them gets a gift card, but only after the friend's class has happened, so you never reward a booking that was refunded. You set each side separately, and nothing happens until you switch the program on.
A thank-you for your customer, a discount for their friend.
- Something for both sides. A discount for the friend and a reward for your customer, each a flat amount or a percentage. Turn on one or both.
- Rewards only after the class happens. Your customer's reward is issued once their friend's first paid class has taken place, so a refunded booking never earns one.
- Rewards for new customers only. Your customer is only rewarded for friends who have never booked with you before. Each link's discount has a use limit you set.
- A link for every customer. Each customer gets their own link automatically, in their portal and in their booking confirmation emails.
- No code to remember. A friend who arrives through the link sees the discount in their total before they pay.
- Rewards arrive as gift cards. Your customer gets a gift card balance to spend on a future booking.
Start with one side, add the other later.
Turn on just the friend's discount to bring in new customers, or just the reward to thank your regulars. Rewards arrive as gift cards that work alongside promo codes, and every referral shows up in your reports.
Related features
Let your regulars bring their friends.
Turn on referrals and every customer gets a link to share.
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