Booking emails, sent for you.
Customers get a confirmation when they book and a receipt when they pay. Turn on a reminder before class, or a Google review request afterward, for any class. Booking emails have an add-to-calendar file attached, every email comes from your business name, and if one doesn't go through the first time, it's sent again.
Best for: anyone who has forgotten to send a confirmation, or had a customer call to ask if their booking went through.
No more "did my booking go through?" calls.
Confirmations sent by hand get forgotten, and one email that never arrives leaves a customer wondering if their spot is real. With FullClass, the right email goes out the moment something happens, and nobody has to remember to send it.
If an email can't be delivered straight away, it's tried again instead of being lost. Your email log shows each email and whether it was sent, so you can check when a customer says it never arrived.
Email logs
TodayWhich emails go out, and when.
- Booking confirmations. Sent the moment someone books, so they know the spot is theirs.
- Payment receipts. A receipt follows every payment, so you never have to write one.
- Class reminders. Turn them on for a class and a reminder goes out before each session, so fewer people forget they booked.
- Review requests. Turn them on for a class and add your Google review link, and after class customers get an email that takes them straight to your reviews.
- Add to calendar. Booking emails include a calendar file. If the booking is canceled, the class comes off their calendar too.
- Waitlist emails. If you turn on waitlists, the next person in line gets an email when a spot opens up.
- From you, not us. Emails come from your business name, with your logo and colors. Pick the background, text and button colors, and the text stays readable even if your brand color is pale.
- One-click unsubscribe. Review requests have a one-click unsubscribe, and customers can turn off reminders or marketing from their email preferences.
What happens behind each email.
Something happens
A customer books or pays, a spot opens up for someone on the waitlist, or a class finishes. The right email is lined up straight away.
It gets your branding
Your business name, logo and colors go on, and booking emails get the calendar file.
It goes out
If it doesn't get through the first time, it's tried again a little later. Problems that trying again won't fix are flagged instead.
You can check on it
Your email log shows what was sent and what failed.
Nothing to remember.
Booking and payment emails start going out with your very first booking. Add your logo and brand color so every email looks like it came from you, and see the bookings add up in your reports.
Related features
Let the emails send themselves.
Confirmations and receipts go out from your very first booking.
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