Nobody wants another password just to book a class.
Customers book with their email address. When they want to check or cancel a booking, we email them a link that signs them straight in. From there they can see where to park, what they paid, and cancel if your policy allows it.
Best for: studios with regulars who book again and again, and don't want a login screen in their way.
The quickest checkout has no sign-up step.
Asking customers to make up a password puts a hurdle right at checkout, where you can least afford one. Every forgotten login is a booking you might lose. FullClass has no customer passwords at all: people type their email and they're done.
When they come back, a link in their inbox signs them in. The sign-in page never says whether an email address has booked with you, so nobody can use it to find out who your customers are.
Thu, 24 Apr · 6:30 PM 2 spots · Confirmed
Fri, 25 Apr · 10:00 AM 1 spot · Confirmed
Sat, 12 Apr · 7:00 PM 1 spot · Attended
Canceled Apr 2 1 spot · Canceled
Booking without a password, and a page to manage it afterward.
- Book with just an email. There's no password to create at checkout. When customers come back, we email them a link that signs them in.
- Every booking in one list. Past and upcoming classes with your business, all together.
- Where to be, and when. Each booking shows the time, the location with your arrival and parking notes, the instructor, the number of spots and the price paid.
- Cancel without emailing you. If your cancellation policy allows it, customers cancel for themselves and the policy decides what they get back.
- Their own referral link. If you run a referral program, each customer finds a link to share with friends on their account page.
- Email preferences. Customers choose whether they get booking reminders and marketing emails, without having to ask you.
- A copy of their data. Customers can download what you hold on them, including their bookings, signed waivers and gift cards, as one file.
- Your studio's look. The portal uses your business name, logo and brand color, so it feels like part of your site.
- One record per customer, for you. Every booking is matched to a customer by email, so a regular's whole history stays together without them ever making an account.
From first booking to repeat customer.
Book with an email
They pick a class and check out with their email address. There's no password step.
Get a confirmation
A confirmation email arrives with the booking details, when to arrive and what to bring.
Come back through an emailed link
Next time, they enter their email and we send a link that opens their bookings. Nothing to remember.
Sort things out themselves
They can check a booking, change which emails they get and, if your policy allows it, cancel, without contacting you.
The portal comes with every booking.
Password-free booking and the customer portal are part of the hosted booking page and the booking widget, so there's nothing extra to set up. Take your first booking and the portal is already there.
Related features
No passwords. Just email.
Every booking comes with the customer portal. There's nothing to set up.
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