Every customer, in one tidy list.
Look anyone up by name or email and see every class they've booked. Moving from another tool? Fill in our spreadsheet template and bring everyone across in one upload. And when someone asks for their data, or asks to be deleted, you can do it from their record.
Best for: studios moving their customer list off a spreadsheet or out of another booking tool.
The phone number you have is the one they booked with.
Spreadsheets go out of date, and contact details end up scattered across your inbox and old tools. FullClass keeps each customer next to their bookings, so the name, email and phone you see are the ones they gave when they paid.
Open someone's record and you'll see their bookings, signed waivers and gift cards together. If they change their number, update it. If they ask for a copy of their data or ask to be removed, the owner can do either from the same page.
Customers
SEARCHEverything you'd look up about a customer.
- Find anyone fast. Type a name or email and the right person comes up.
- Their whole history on one page. Bookings, signed waivers and gift cards sit next to their contact details and marketing opt-in, and you can edit their contact details and opt-in.
- Bring your list with you. Download our spreadsheet template, fill it in from your old tool, and upload it as Excel or CSV. You see who'll be added or updated before anything is saved, and uploading the same file twice won't create duplicates.
- Data requests, answered. When a customer asks what you hold on them, download their profile, bookings, signed waivers and gift cards as a single file.
- Erase someone on request. When a customer asks to be forgotten under GDPR, wipe their personal details from the record.
- Only the owner can export or erase. Admins can still look people up, add them and update their details.
From your old spreadsheet to a list you can trust.
Bring your customers in
Download the template, copy in your list from your old tool, and upload it. Or add people one at a time.
Look someone up
Search by name or email and open their record to see what they've booked.
Keep details current
When someone gets a new email address or phone number, change it on their record.
Handle data requests
If a customer asks for their data or asks to be removed, the owner can export it or erase their details from their record.
Switching from another tool? Start with one upload.
Import your existing customers once, and the list grows on its own as people book. When you want to reach them, use notifications or your Mailchimp audience.
Related features
Keep every customer in one list.
Import the customers you already have and every new booking adds to the same record.
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